Group Sales Manager

About Heritage:

Heritage is a beautifully designed retreat destination in east Georgia that welcomes groups,

couples, and individuals looking to renew their Christian faith. Designed to honor its Catholic

roots, Heritage offers upscale overnight accommodations, formal and informal meeting

spaces, a fishing pond, walking trails, a historic church, and cemetery for Christians looking to

strengthen their walk with God. A full-service F&B operation and curated programming make

Heritage the perfect destination for group retreats up to 72 people.
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Job Description:

We are seeking an enthusiastic and highly motivated Group Sales Manager with a

demonstrated ability to develop and close overnight group retreats. This role is ideal for

someone passionate about closing sales and creating memorable group getaways, whether for

corporate teams, non-profits, foundations, leadership groups, parishes, churches, Catholic and

Christian faith-based groups, or family reunions.
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Duties and Responsibilities:

• Develop and execute sales strategies to close group bookings for day and overnight retreats
• Build relationships with executive assistants, planners, and others to close group bookings (methods would be calls, emails, text messages, networking events or trade shows, organizing site visits)
• Conduct FAM visits and group tours of retreat facilities
• Collaborate with marketing and event teams to ensure consistent branding and messaging in sales interactions
• Prepare proposals, manage contracts, and track leads through a CRM system (currently using Monday.com) in conjunction with the Director of Hospitality, as needed
• Coordinate with the Executive Chef to customize food and beverage experiences for groups
• Meet or exceed monthly and quarterly sales targets and maintain detailed records of communications, outreach, and group sales conversions
• Stay current on competitor offerings and industry trends to adjust selling strategies accordingly

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Requirements:

• Commitment to the Heritage vision, mission, and core values.
• 4+ years of experience in hospitality, hotel/retreat group sales, or related field
• A strong Christian faith
• Excellent communication and interpersonal skills
• Demonstrated success in “cold calling” to generate qualified leads
• Able to work independently with minimal supervision
• A strong team player who handles adversity with maturity, professionalism, and a “can-do” attitude
• Able to bring some referrals to the table from previous jobs
• Strong negotiation skills
• A demonstrated history of meeting or exceeding sales quotas
• Highly organized with an attention to detail
• Proficient in CRM systems and Google Suite (PMS proficiency a plus)
• Knowledge of retreat programming, food & beverage sales, and group dynamics
• Some weekends may be required to be on-site with groups

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Compensation and Benefits:

• Competitive salary + commission plan based on experience
• Retirement plan with employer contributions
• Opportunities for professional development
• Discounted stays and services

The above job duties and responsibilities describe the general nature and level of work for this position, but they are not intended as an exclusive or all-inclusive inventory of all duties required by employees in this position.

To apply, send your resume to jobs@heritagega.org.

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